Shipping

Shipping

You can choose between standard and express shipping, depending on the number of items in your order and your location. Because your orders may be handed over to local carriers for the final leg of delivery, tracking may not be available for every step of the way.

SHIPPING ADDRESS

Please make sure you have provided the correct and current address for shipping and delivery. You can specify a PO Box as your shipping address, but certain items can only be delivered to physical addresses. Large products, valuables, perishable goods, products with age restrictions, or items shipped via private carriers may require a physical mailing address or signature confirmation to be successfully delivered. Sellers may also indicate in their product listings that they are unable to deliver products to PO Boxes. Items cannot be delivered to security-sensitive areas such as military bases.

SHIPPING TIME AND COSTS

1) After an order is successfully paid and confirmed, you will see the estimated delivery time and cost of shipping on your order confirmation page. You will also receive an order confirmation that will indicate the estimated processing time for your order.

2) The warehouse may take 1-3 days to process your order. You will receive a message once your order has been shipped.

3) You will receive a shipping notification that will tell you the estimated delivery time for each package once it has been shipped. We will also provide you with the tracking number once it is ready. You can see the estimated delivery time for each package in your order history at the same time.

4) In most cases, your order will be delivered within the estimated delivery time. However, the actual delivery date may be affected by flight schedules, weather conditions and other external factors. Please refer to the tracking information for the current delivery date.

DELIVERY PROBLEMS

If your package was not delivered or your tracking information shows that your package was delivered but you have not received it, please contact our customer service immediately and within 90 days of the order date.